Support Hub

Help Center

Get the help you need to make the most of XS2Content Hub. Browse our knowledge base, tutorials, or contact our support team directly.

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Self-Service Support

Our comprehensive help center is designed to provide you with instant answers to your questions. Search through hundreds of articles, tutorials, and guides.

Whether you're looking for setup instructions, troubleshooting tips, or best practices, our knowledge base has you covered.

  • 500+ knowledge base articles and tutorials
  • Step-by-step video guides and screenshots
  • Updated daily with new content and solutions
  • Multi-language support for global users

Popular Help Topics

Browse our most accessed help articles and guides organized by category.

Getting Started

New to XS2Content Hub? Start here with account setup, first steps, and basic tutorials to get you up and running.

Setup guides

Troubleshooting

Experiencing issues? Find solutions to common problems, error messages, and technical difficulties.

Problem solutions

Account & Billing

Manage your account settings, understand billing, upgrade plans, and handle subscription questions.

Account management

API & Integrations

Developer resources, API documentation, integration guides, and technical implementation support.

Technical guides

Frequently Asked Questions

Quick answers to the most common questions about XS2Content Hub.

How do I get started with content transformation?

Popular

Getting started is simple! Create an account, upload your first piece of content, and choose from our 300+ AI services to transform it. Our quick start guide walks you through the entire process in under 10 minutes.

What file formats do you support?

We support over 100 file formats including text documents (PDF, DOCX, TXT), images (JPG, PNG, GIF), videos (MP4, AVI, MOV), audio files (MP3, WAV, FLAC), and many more. Our platform automatically detects and processes your content regardless of format.

How secure is my content?

Security

Security is our top priority. All content is encrypted in transit and at rest using industry-standard encryption. We're SOC 2 compliant and GDPR compliant. Your content is never used to train AI models without explicit permission.

Can I integrate with my existing tools?

Absolutely! We offer APIs, webhooks, and pre-built integrations with popular tools like Slack, WordPress, Zapier, and more. Our developer-friendly platform makes it easy to integrate content transformation into your existing workflows.

What if I need help or have questions?

We're here to help! Our support team is available 24/7 via chat, email, and phone. We also offer onboarding sessions, training workshops, and dedicated customer success managers for enterprise customers.

Contact Support

Can't find what you're looking for? Our support team is here to help you succeed.

Live Chat

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Email Support

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Phone Support

Talk directly with our technical experts for complex issues and consultations.

Available: Mon-Fri 9AM-6PM EST

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Our team is dedicated to your success. Whether you need technical support, have questions about features, or want guidance on best practices, we're here for you.

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